Hospitality training in isiZulu for your restaurant staff
Eight HospiTrain courses are now available in isiZulu, so your team can learn in the language they speak at home, on their own phones, at the same price as the English courses.
Why train in isiZulu?
Most restaurant owners and managers run their business in English, but many of the people on the floor and in the kitchen think in isiZulu. When training is in a second language, people nod along and miss the detail. The detail is where food safety, customer complaints and wastage live.
They understand it the first time
A procedure explained in your home language is easier to follow, remember and repeat on a busy shift.
They hear it, not just read it
Key points are voiced in isiZulu, which helps staff who are less confident readers.
They feel respected
Offering training in someone’s own language tells them you are investing in them, not just ticking a box.
isiZulu is the language spoken most often at home in South Africa, by 24.4% of the population, according to the Stats SA Census 2022.
Courses available in isiZulu
Same course, same price. Open a course and choose isiZulu before you enrol, or pick the language at checkout.
Restaurant Staff Excellence
Customer Service, Business Etiquette, Occupational Health and Safety, Cleaning SOPs and Inventory Management, all in isiZulu.
Executive Restaurant Management Programme
The five staff courses plus Financial Management and Leadership Excellence, all in isiZulu.
Waitering Excellence
The full waiter programme, from greeting the table to the final bill.
Customer Service Excellence
Turning every guest interaction into a reason to come back.
Occupational Health and Safety
Staying safe in a busy kitchen and front of house.
Cleaning SOPs and Food Safety
Cleaning procedures, equipment care and food safety habits.
Business Etiquette
Professional conduct with guests, colleagues and managers.
Inventory Management
Receiving, storing and counting stock so less goes to waste.
Financial Management for Managers
Reading the numbers that decide whether a store makes money.
The franchisor courses (How to Sell a Franchise with Confidence and Sales Psychology and Advanced Skills) are available in English only.
How it works
- Choose isiZuluOpen a course and tap isiZulu, or choose the language at checkout.
- Pay onceSame price as English, paid securely through Payfast.
- Log in on a phoneEach learner gets their own login and can use the free TalentLMS app.
- Finish and get certifiedPass the final assessment for a Certificate of Attendance.
Training a team? Each person picks their language
Buy as many seats as you need in one order. When you register your team, you choose English or isiZulu for each person, so your kitchen staff can learn in isiZulu while your front-of-house team learns in English, on the same order.
What is in isiZulu
- The course text, overview and introduction
- isiZulu voiceovers of the key points
- The final assessment and course completion page
Downloadable reference files stay in English, because they are usually printed and used in-store alongside your existing English procedures.
Questions
Is the isiZulu version the same course as the English one?
Yes. It covers the same content and has the same final assessment, aligned to international hospitality standards and practices.
Does it cost more?
No. The isiZulu version is the same price as the English version.
Can I buy English for some staff and isiZulu for others?
Yes. On a group order you choose the language for each person when you register them.
Do my staff need a computer?
No. The courses work on any smartphone, through the browser or the free TalentLMS app.
How long do learners have?
Each learner has 30 days of access from enrolment and needs 70% to pass the final assessment.
What do they get at the end?
Learners who pass receive a HospiTrain Certificate of Attendance.
Give your team training they understand
Start with one course or train the whole team with a bundle.