Read more about the article Training Between Shifts: How Phone-Based Learning Fits Real Restaurant Hours
Training Between Shifts-How Phone-Based Learning Fits Real Restaurant Hours

Training Between Shifts: How Phone-Based Learning Fits Real Restaurant Hours

Ask any restaurant owner why their staff are not trained properly and you will hear the same answer: there is no time. Classroom training means closing a section, paying wages…

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Read more about the article How to Train a New Waiter in One Week: A Practical Plan for Restaurant Owners
mobile-training-restaurant-staff

How to Train a New Waiter in One Week: A Practical Plan for Restaurant Owners

Most new waiters are trained by shadowing whoever happens to be on shift. Sometimes that works. More often it passes on shortcuts and bad habits, and leaves the new person…

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Read more about the article The Real Cost of Staff Turnover in Restaurants-and How Training Cuts It
What Staff Training Really Costs Per Head-Classroom vs On the Phone

The Real Cost of Staff Turnover in Restaurants-and How Training Cuts It

The Real Cost of Staff Turnover in Restaurants-and How Training Cuts It You know the moment. A new server has finally stopped asking where the side plates live, regulars have…

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