About Hospitrain
Great restaurants aren’t built on great menus alone.
They’re built on people who know exactly what to do — on a Friday night, with a full section and a complaint at table nine.
The problem isn’t effort. It’s consistency.
Most restaurant training happens the same way everywhere: a new starter shadows whoever is on shift, picks up that person’s habits — good and bad — and is signed off in a week. Multiply that across three stores and you have three different standards. Across thirty, you no longer have a brand.
Meanwhile the formal alternative doesn’t fit. Classroom courses pull staff off the floor, cost more than the margin allows, and teach theory that evaporates by the next service. Turnover is high, so you pay again six months later.
The result is predictable. Service slips, waste climbs, and the owner ends up doing the training personally — again.
So we built the training we always wished existed.
Hospitrain is an online hospitality training platform for restaurant staff, managers and franchise teams. Forty-seven practical modules, written in plain language, delivered to any phone.
The content didn’t come from a textbook. It was distilled from training material developed across more than ninety franchise brands — the operations manuals, the induction programmes, the corrections made after things went wrong on real floors. Every module answers a question someone actually asked during a shift.
A waiter finishes a lesson between tables. A manager works through financial management over a fortnight of coffee breaks. Nobody leaves the building.
What makes it different
Written for the floor
Narrative lessons, not lecture slides. No jargon, no academic register — just what to do, why it matters, and what to try on the next shift.
Proven, not theoretical
Built from material developed across 90+ franchise brands and tested in working restaurants — not written for a classroom that never opens.
The same standard everywhere
One curriculum, one 70% pass mark, one Certificate of Attendance — for every team member, in every store, in every country.
Our standards
Courses are aligned to international hospitality standards and practices. Learners complete phone-friendly modules in English — additional languages are on the roadmap — pass each at 70%, and earn a Certificate of Attendance in their own name. The same standard for every team member, in every store, in every country.
We’re deliberately clear about what that certificate means. It records that your team member completed the course and met the standard — a training record, not a regulatory qualification. That honesty matters more to us than a more impressive-sounding claim.
Give your team the training your brand deserves.
Forty-seven modules. One platform. Start with a single course or roll it out across the network.